Questions & AnswersAsk a Question
Does this record audio? If yes, how do you install unit where audio is being recorded?
yes, this can record audio from the MAIN DVR unit only, not from the cameras. To make sure audio is being recorded, connectg the yellow connectors SOS Button to the main DVR and audio will not be recorded.
How long will it take for you to ship our orders?
All orders ship out via FREE USPS 2-3 Priority and we will SAME Day as order is placed, if order is placed on Mon-Friday by 2:30 PM CST. If after 2:30 or on Sat or Sun, we will ship out next business day
How long are the cables for the outside cameras?
The 2 outside waterproof 1080P Cams have a 13.75 foot cable
Is the main unit with LCD waterproof?
No, the main unit with LCD is NOT waterproof, you need to install this in waterproof area if there is any moisture or keep main LCD unit in waterproof bag
How many hours is the battery life in recording mode?
This system is designed to be powered up by a 12v power source at all times. You can use it off of battery, but you will only get about 5-10 minutes
What is the maximum size of memory card for the system?
Maximum SD card size is 128GB, which will save about 18-20 hours of recorded storage and then the system will loop record, deleting old video with new video. But we do include an SOS button that you can press at any time and when you press that SOS button, the video file will be locked and protected, which means that the loop recording will not delete the protected video.
I know the LCD/Main DVR is not waterproof, do you offer a waterproof case for this unit?
We do not offer a waterproof case at this time. You would probably never want to view the videos while you are riding, as it is dangerous, bit if you do, you can connect the camera to your smartphone and view the videos on your phone. Most phones are waterproof or can have a waterproof case and there are mounts that are more secure for the phone.
What app do you recommend we use to download to our smartphone and control the DVR System using WiFi
Cruise Cam by Cruise Cloud, FREE app. This has a blue circle as the logo. This is a FREE app
Can you snap pictures while riding? From front or rear cam?
Yes, this is simple, we provide a remote that has a multi-function button, you just press this button and a picture is taken with the front cam, front cam can only take 1080p pictures
I live in Ohio, we have storms that pop up out of no where. If I am out riding and it starts to rain and I disconnect the monitor will the system be ok if the connections to the monitor get wet? I really am considering this system, just concerned about he monitor not being water proof
Hi Mike, Thanks for your interest, there are 2 ways to protect you. 1st, the LCD/DVR is not waterproof, but we do provide a water resistant pouch that will protect the LCD/DVR from most rain. If it was a torrential rain, I would recommend that you protect the LCD/DVR even more, but 95% of all rain storms will have no issue. 2nd, if you did not want to use the pouch, you could install the LCD/DVR in a waterproof area and then use your phone (connect to the DVR using the included WiFi) as the display and then if your phone is not waterproof, hide your phone during rain storms